Terms and Conditions

DEFINITIONS

System – means hardware and software utilised by my mhealth Limited to provide the service. Either made available through the internet or applications or websites that you access through your devices.

1 WHO WE ARE

This System is owned and controlled by My mHealth Limited, a company registered in England with company registration number 07881370. The registered address of the company is: My mHealth Limited, 8 Trinity, 161 Old Christchurch Road, Bournemouth, BH1 1JU
Telephone number: +44 1202 299 583
Email address: info@mymhealth.com

2 TERMS OF USE

To use the System, you must agree to these terms of use. If you do not agree to these terms of use, you must not use this System. We reserve the right to change these terms of use by notifying you to any changes through the System. The new terms will be effective immediately you agree to them.

Unless otherwise stated, our applications, such as myHeart, myCOPD and myDiabetes, are suitable for users 18 years of age or older. myAsthma is suitable for users 12 years of age or older.

3 RELIANCE ON INFORMATION

We aim to ensure that the information published on this System is accurate and consistent with current knowledge and practice in the field of medicine. However, medical knowledge and practice are constantly evolving and individual cases may require specific advice that cannot be addressed through this System. Accordingly, this System is provided for information only. It is not intended to replace a consultation with an appropriately qualified health professional. We cannot guarantee that information provided by us through this System will meet your health or medical requirements. If you are concerned about your health, please contact your GP or appropriate health professional.

4 WARRANTIES AND LIMITATION OF LIABILITY

4.1 We do not give any warranty, condition, guarantee or representation, express or implied, relating to information contained on this System or to any system to which it is linked.

4.2 We do not warrant that our System will be free of error.

4.3 You acknowledge and agree that My mHealth Limited and its employees will not be responsible for any claims, losses or damages (whether direct or indirect) arising out of or relating to the misuse of or inappropriate reliance on the contents or advice contained within this System.

4.4 We shall not be liable to you, regardless of the form of action, whether in contract, tort (including negligence and breach of statutory duty), strict liability, or otherwise whatsoever, for any loss of profit, business, contracts, or revenues, or for any special, indirect or consequential damage of any nature whatsoever arising directly or indirectly out of your use of our System.

4.5 We shall not be liable to you, regardless of the form of action, whether in contract, tort (including negligence and breach of statutory duty), strict liability, or otherwise whatsoever, for any loss of profit, business, contracts, or revenues, or for any special, indirect or consequential damage of any nature whatsoever arising directly or indirectly out of your use of our System.

5 TERMS APPLICABLE TO REGISTRATION ON THE SYSTEM

5.1 You must at all times keep your username and password confidential and you must notify us immediately of any unauthorised use of your username or password, or of any breach of security known to you.

5.2 We can require you to change your username and/or password for security reasons at any time.

5.3 You are responsible for all activities which occur under your username and password, unless these activities occur as a result of our negligence or fault.

6 CHANGING INFORMATION ON THE SYSTEM

6.1 Where you have elected to register your details on our System, we reserve the right to delete your details and any information that you have provided from the System for any reason we consider to be appropriate, including (without limitation) where we believe the details to be out of date. Where possible, we will contact you to let you know that we have removed (or that we intend to remove) your details from the System.

6.2 If you wish to change or remove your details from the System, you may do this at any time by:

6.2.1 emailing the required changes to us at support@mymhealth.com;

6.2.2 writing to us at the registered address; or

by logging into your account and changing your details online (if you entered your details via the System).

7 USE OF MATERIAL

When you obtain access to our System, your device downloads a copy of the material on this System. By obtaining access to our System, you agree that you will use the material for your personal use only. You agree not to use the material for any commercial purpose.

8 LINKS TO THIRD PARTY SITES

Linked sites are not under our control. We are not responsible for the contents of any such sites.

9 OUR USE OF YOUR PERSONAL INFORMATION

9.1 If you submit personal information to us through this System, it will be used in accordance with our Privacy Policy.

9.2 Every effort is made to ensure your data security is in line with the Data Protection Act 2018.


10 SEVERANCE

If any term is held to be invalid, unlawful or unenforceable, it shall not affect the enforceability of any of the remaining terms.

11 RIGHT OF CANCELLATION

If the service provided by the System is not of satisfactory quality, upon your request you may have your purchase cancelled and obtain a refund provided that you do so within 30 days of the original purchase. My mHealth Limited will not be able to offer any refunds for accounts that are deleted or suspended due to a violation of the Terms and Conditions or Privacy Policy.

12 LAW

These terms of use shall be governed and construed in accordance with English law and be subject to the exclusive jurisdiction of the English courts.