Hailie Device Support

Learn how to connect your Hailie inhaler to your my mhealth app, sync your data and maintain your inhaler with this handy guide.

What is Hailie?

Hailie is a personal medication tracker that fits to the bottom of your inhaler and improves medication adherence.


Can I reuse my Hailie?

This Bluetooth enabled device is 100% reusable and should be fitted to your replacement inhalers. Please do not throw it away when your inhaler is empty and follow the instructions below on how to set-up your Hailie device on your new inhaler.


How do I set-up my Hailie device?

This is a step-by-step video guide on how to set up your Hailie device, with details on what each of the coloured lights mean and how to connect Hailie to your inhaler.


How do I pair my Hailie device with myCOPD or myAsthma?

This is a step-by-step video guide on how to pair your Hailie device with myCOPD or myAsthma so that your app can track your medication usage and adherence.


How do I replace my inhaler and attach it to my Hailie device?

This is a step-by-step video guide on how to replace and attach an inhaler to your Hailie.


Who do I contact if there's a technical issue or fault with my Hailie device?

If you have any technical issues with the Hailie device itself, please contact the manufacturer by email.


Who do I contact if I have a technical question about myAsthma or myCOPD?

If you have any technical question about your app, please contact our support team.

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