Digital Healthcare and Medtech News

Jane Stokes

Alison Blythin

3 Jul, 2020

Southampton surgery goes digital

Digital Health Specialist Nurse Alison Blythin on how a community practice has embraced my mhealth digital healthcare apps.

Townhill Surgery
The Townhill Surgery website

At the heart of a Southampton community, Townhill Surgery has transformed its healthcare delivery by offering patients access to digital health. It is the first practice in Southampton to implement into its clinical service, all 4 my mhealth long-term condition apps for patients with COPD, Asthma, Heart Disease and Type 1/2 Diabetes.

The my mhealth nursing and digital transformation team worked with the surgery to set up the clinical teams to assist patients with self-management, rehabilitation and the remote monitoring and management of their patients. To raise awareness, the surgery team proactively contacted their patients and hosted a my mhealth page on their website to help signpost patients to more detailed information before they registered an interest.

The implementation started just prior to Covid-19, so couldn’t have come at a better time for both the surgery healthcare team and patients. In March 2020, the first patient was registered. In just 2 months the practice has successfully onboarded 128 patients and over 70% are regularly using their apps to manage their condition.

"The support we have received in implementing mobile health for our patients has been great. Any questions are answered quickly, and improvement suggestions are acted upon efficiently. It’s a simple platform to use and our Nurses are really engaged to get the best out of it. As a practice we can see the benefits of using my mhealth during the current climate and see it is an opportunity to really make a difference to our patients self-management."

Patients are able to input their health data as often as they wish to self-manage their health. This information is clinically monitored through the sophisticated clinical dashboard by their healthcare team without having to visit the surgery unless absolutely necessary. Clinicians are able to monitor symptom scores and health trajectories to determine a decline or improvement in health status. Additionally, health assessments and annual reviews have been carried out remotely with patients able to complete their CAT/ACT scores, monitor correct inhaler technique and take part in pulmonary rehabilitation.

"My mhealth connects the patient and healthcare professional to support and guide you in managing your condition. It’s like having your own personal healthcare specialist on your smartphone!"

"From an IT perspective I feel My mhealth is very user friendly. It is clear and easy to navigate. The process to sign patients up is simple and straightforward and we can confidently answer any IT questions our patients may have."

If you're a healthcare professional or clinician and want to know more about how my mhealth can help your patients, you can find out more at or by calling my mhealth on 0044 (0)1202 299 583


COPD app asthma app diabetes app heart disease app digital health digital transformation

Further information

Call: +44 (0)1202 299 583


Request a free demo or find out more

Contact us today

Call us on 01202 299 583

Open 8 am to 5 pm, Monday to Friday (except bank holidays)